Shipping Policy

Shipping Policy

At Pion

Shipping Policy

At Pioneering Peak, we are dedicated to delivering your equipment safely and efficiently. We ship strictly within the Continental United States (excluding Alaska, Hawaii, US Territories, and APO/FPO addresses).

Shipping Rates & Delivery Estimates

Shipping costs are calculated based on order total and item weight at checkout. All orders are processed and shipped according to the handling and transit times detailed below:

Shipping Option Order Processing / Handling Time Estimated Transit Time Total Estimated Delivery Time Shipping Cost
Standard Delivery 3 – 5 Business Days 3 – 7 Business Days 6 – 12 Business Days $9.95 Flat Rate (FREE on orders over $100)
Freight Delivery (Oversized Items) 3 – 5 Business Days 3 – 7 Business Days 6 – 12 Business Days Calculated by weight at checkout

  • Order Cut-Off Time: 5:00 PM (EST), Monday through Friday.

  • Business Days: Orders are processed Monday through Friday (excluding U.S. federal holidays). Orders placed after 5:00 PM EST or on weekends/holidays will begin processing the following business day.

Oversized & Freight Deliveries

For high-ticket or oversized equipment, we utilize specialized freight carriers to ensure safe transport.

  • Curbside Delivery: Freight shipments are delivered via Curbside Delivery. The carrier will unload the item at the end of your driveway or the curb of your property.

  • Delivery Appointments: The carrier will contact you via the phone number provided at checkout to schedule a delivery appointment window. Please ensure your contact details are accurate at checkout.

Tracking & Order Confirmation

  • Order Confirmation: Once your order is placed, you will receive an immediate confirmation email.

  • Tracking Information: As soon as your shipment leaves our warehouse, we will email you a tracking number to follow your delivery in real time.

Delays & Support

While we aim for seamless delivery, external factors like severe weather or carrier volume can occasionally cause unexpected delays. If a delay affects your shipment, our team will proactively notify you via email.

If you have questions about your delivery or need assistance, please contact us:

eering Peak, we are dedicated to delivering your equipment safely and efficiently. We ship strictly within the Continental United States (excluding Alaska, Hawaii, US Territories, and APO/FPO addresses).

Shipping Rates & Delivery Estimates

Shipping costs are calculated based on order total and item weight at checkout. All orders are processed and shipped according to the handling and transit times detailed below:

Shipping Option Order Processing / Handling Time Estimated Transit Time Total Estimated Delivery Time Shipping Cost
Standard Delivery 3 – 5 Business Days 3 – 7 Business Days 6 – 12 Business Days [Free over $100]
Freight Delivery (Oversized Items) 3 – 5 Business Days 3 – 7 Business Days 6 – 12 Business Days [Fixed Freight Rate based on weight at checkout]

  • Order Cut-Off Time: 5:00 PM (EST), Monday through Friday.

  • Business Days: Orders are processed Monday through Friday (excluding federal U.S. holidays). Orders placed after 5:00 PM EST or on weekends/holidays will begin processing the following business day.

Oversized & Freight Deliveries

For high-ticket or oversized equipment, we utilize specialized freight carriers to ensure safe transport.

  • Curbside Delivery: Freight shipments are delivered via Curbside Delivery. The carrier will unload the item at the end of your driveway or the curb of your property.

  • Delivery Appointments: The carrier will contact you via the phone number provided at checkout to schedule a delivery appointment window. Please ensure your contact details are accurate at checkout.

Tracking & Order Confirmation

  • Order Confirmation: Once your order is placed, you will receive an immediate confirmation email.

  • Tracking Information: As soon as your shipment leaves our warehouse, we will email you a tracking number to follow your delivery in real time.

Delays & Support

While we aim for seamless delivery, external factors like severe weather or carrier volume can occasionally cause unexpected delays. If a delay affects your shipment, our team will proactively notify you via email.

If you have questions about your delivery or need assistance, please contact us: